Distribuciones del Caribe respects the privacy of everyone who contacts us and uses this website. This policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you.
It applies to information gathered through this website, principally the quote and contact request form, and through ordinary correspondence with our team.
01 Who we are
Distribuciones del Caribe is a regional distribution and logistics house that coordinates the receiving, warehousing, handling, and dispatch of global footwear and lifestyle brands across the Caribbean. For the purposes of this policy, we are the party responsible for the personal data described below.
The registered legal name, company registration details, and registered address of the responsible entity are to be confirmed.
02 Information we collect
We only collect the information we need to respond to your enquiry and to operate this website. We do not ask for, and you should not send us, sensitive personal data such as identification documents, financial account numbers, or health information through this site.
Information you provide through the contact form
When you submit a quote or contact request, we collect:
| Full name | To address you and identify your enquiry. Required. |
|---|---|
| Company or brand | To understand the business you represent. Required. |
| Email address | To reply to your request. Required. |
| Phone number | To contact you about your enquiry when useful. Optional. |
| Market of interest | The region where you need distribution, to route your enquiry. Optional. |
| Message | The details you choose to share — estimated volume, inbound frequency, brands to handle, and any other context. Optional. |
Information collected automatically
Like most websites, when you visit our pages our hosting infrastructure may automatically record limited technical data, such as your IP address, browser and device type, the pages you view, and the date and time of your visit. This data is used for security, to keep the site running, and to understand general usage.
Cookies
This website uses only the cookies strictly necessary for it to function. If analytics or third-party measurement cookies are added in the future, this section and a cookie notice will be updated accordingly. The current use of analytics and cookies is to be confirmed.
03 How we use your information
We use the information described above to:
- Respond to your quote or contact request and follow up about our services.
- Prepare and discuss a commercial proposal for distribution, warehousing, and dispatch.
- Maintain a record of our communications with you and your company.
- Operate, secure, and improve this website.
- Comply with our legal, accounting, and regulatory obligations.
We do not sell your personal data, and we do not use it for automated decision-making or for advertising profiling.
04 Why we are allowed to use it
We process your information because it is necessary to respond to a request you have made and to take steps toward a possible commercial relationship, because we have a legitimate interest in operating and securing our website and managing our client relationships, and because we are sometimes required to keep records to meet legal obligations.
05 When we share information
We treat your information as confidential. We only share it in limited, necessary circumstances:
- Service providers who help us operate, such as our website hosting, email, and business software providers, acting on our instructions.
- Professional advisers such as accountants or legal counsel, where needed.
- Authorities when we are legally required to disclose information.
Where a provider is located outside your country, we take reasonable steps to ensure your information continues to be protected.
06 How long we keep it
We keep your information only for as long as needed for the purpose it was collected. Enquiries that do not lead to a relationship are kept for a reasonable period and then deleted; information related to an active or past commercial relationship is kept for as long as the relationship lasts and for the period required by applicable law. The specific retention periods are to be confirmed.
07 How we protect it
We apply reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, but we work to keep your data safe and to limit access to the people who need it.
08 Your rights
Subject to applicable law, you may ask us to:
- Confirm what personal data we hold about you and request a copy.
- Correct information that is inaccurate or incomplete.
- Delete your information when it is no longer needed.
- Object to or restrict certain uses of your information.
- Withdraw consent where our use is based on consent.
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.
09 Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.
10 How to contact us
For any question about this policy or about how we handle your information, please contact us:
- info@discaribe.com
- Office hours
- Monday to Friday · 8:00–17:00 AST